Galavya – Privacy Policy

Effective Date:  14 oct,2025
Last Updated: 14 oct,2025

Welcome to Galavya.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our products, or interact with us in any way.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better products, personalized experiences, and efficient customer service. The types of information we may collect include:

a. Personal Information:

• Name, email address, phone number, shipping and billing addresses.
  
• Account login details, if you create an account.
  

b. Payment Information:

• When you make a purchase, payment information (such as credit/debit card details or UPI IDs) is securely processed by our trusted payment gateway partners.
  
• We do not store your payment details on our servers.
  

c. Device & Usage Data:

• IP address, browser type, operating system, and interaction data (such as pages viewed, time spent, clicks, etc.) collected automatically through cookies and analytics tools.
  

d. Voluntary Information:

• Information you share with us via feedback forms, product reviews, or customer support.
  

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
  
• Communicate updates, promotions, or offers (if you’ve subscribed).
  
• Personalize your shopping and browsing experience.
  
• Improve our products, services, and website performance.
  
• Respond to your inquiries and support requests.
  
• Comply with legal obligations and prevent fraudulent activity.
  

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Remember your preferences.
  
• Analyze site traffic and performance.
  
• Show you relevant ads or promotions.
  

You can manage or delete cookies in your browser settings at any time. However, disabling cookies may affect certain site features.

4. Data Sharing & Disclosure

We do not sell or rent your personal information.
We may share your data only with:

• Trusted Service Providers: For shipping, payments, marketing, or analytics (all of whom comply with data protection standards).
  
• Legal Authorities: If required by law or to protect Galavya’s rights and customers’ safety.
  

5. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure.
All sensitive transactions (like payments) are encrypted using SSL (Secure Socket Layer) technology.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
  
• Withdraw consent for marketing communications.
  
• Request details on how your data is processed.
  

To exercise these rights, contact us at info@galavya.com

7. Retention of Information

We retain your information as long as necessary to fulfill the purposes described above or as required by law.
When no longer needed, your data is securely deleted.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies when visiting them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, or technical changes.
Updated versions will be posted on this page with the revised date.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us:
Email: info@galavya.com
Website: www.galavya.com